Last Updated: November 2025
At Signature Flooring, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our products and services.
INFORMATION WE COLLECT
We may collect information from you in a few ways: directly, automatically, or through our trusted partners. This may include:
Contact details: name, email, phone number, company, and job title
Account details: username, password, and preferences (if applicable)
Order information: billing, shipping, and payment details
Website data: IP address, browser type, operating system, and browsing activity
Form submissions: information you share when requesting samples, finding your sales representative, or contacting us
Cookies: small data files that help us improve your experience (see “Cookies” below)
HOW WE USE YOUR INFORMATION
We use your information to provide an exceptional experience and improve how we serve you. This includes:
Processing product and sample requests
Responding to questions or service inquiries
Personalizing your website experience
Communicating updates, events, and new product launches (with your consent)
Supporting design, sales, and customer relationships
Maintaining website security and performance
Complying with legal obligations
COOKIES AND TRACKING
Our site uses cookies and similar technologies to enhance functionality and understand how visitors interact with our content. Cookies help us:
Remember your preferences and settings
Analyze site traffic and improve performance
Deliver relevant content
You can disable cookies in your browser settings, though some parts of our site may not function properly if you do.
HOW WE SHARE INFORMATION
We do not sell your personal information. We may share data only when necessary to support your experience or as required by law. This may include sharing with:
Service providers who support our website, marketing, or customer communications
Sales representatives or business partners assisting with your project needs
Legal or regulatory authorities when required to protect rights or comply with the law
Affiliates or successors in the event of a merger, acquisition, or reorganization
All partners handling your data are required to protect it and use it only for legitimate business purposes.
YOUR CHOICES
You have control over how we use your information. You may:
Update or correct your personal information
Unsubscribe from marketing emails at any time using the link in our messages or by contacting us directly
Adjust cookie preferences through your browser settings
To make a privacy-related request, please contact us using the information below.
DATA SECURITY
We take reasonable steps to protect your information from unauthorized access, alteration, or loss. While no system is completely secure, we maintain administrative and technical safeguards to help protect your data.
DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Limited, non-identifiable data may be kept for reporting and analytics.
CHILDREN’S PRIVACY
Signature Flooring does not knowingly collect personal information from anyone under the age of 18. Our website and services are intended for business and professional use.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will appear on this page with the revised effective date.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Signature Flooring
Attn: Privacy Team
[Insert company mailing address]
[Insert phone number]
[Insert contact email, e.g., info@signatureflooring.com]